AI automation specialist · Duhok, Kurdistan
IhelpbusinessesinKurdistanuseAItodomorewithless.
Custom AI assistants, business automation, and multilingual web systems — built end-to-end. From booking platforms to AI-powered customer support, in English, Arabic, and Kurdish.
Built and run by Serdar Dilshad.
02Where they are
Verified August 2026. A mix of multi-tenant products and custom systems built for a single business. Real counts — no estimates, no rounded-up numbers.
Services
AI tools are everywhere — but most businesses in Kurdistan still don't know how to apply them. Generic SaaS doesn't speak Kurdish, doesn't understand local workflows, doesn't handle local government reporting, ignores RTL UX, and ignores multilingual customers. That's the gap I close.
Case study
Hospitality
LiveMotelSystem — multilingual hotel platform with government-compliant reporting, live at tourism.krd
A multi-tenant hotel management platform built specifically for Kurdistan: walk-ins, deposits, dual-receipt printing, multilingual public booking site (EN/AR/KU), and full local-government reporting compliance. Live for paying customers at tourism.krd and proven through 33+ weekly production waves.
Beauty & wellness · Multi-tenant SaaS
LiveSalonSystem — all-in-one platform for beauty businesses in Kurdistan, live at krd.beauty
An all-in-one SaaS for salons, spas, and beauty businesses in Kurdistan. Bookings, staff schedules, customer history, multilingual customer-facing booking pages (EN/AR/KU), inventory, and reporting — priced to be accessible for any salon in the region. Live in production at krd.beauty.
Dental & healthcare · Multi-tenant SaaS
LiveDentalSystem (smile.krd) — dental clinic operating system, live across Kurdistan
A multi-tenant dental practice management platform live in Kurdistan — clinical tooth-by-tooth charting, treatment plans, an x-ray and photo library, a dual-currency IQD/USD POS with an end-of-day cash drawer audit, lab-work tracking and a clinic booking site, all in one system. Runs in four languages: English, Arabic, Kurdish Bahdini and Kurdish Sorani, with each clinic selecting its own dialect. Live at smile.krd.
Tourism & hospitality · Custom platform
In developmentA major tourism destination in Kurdistan — custom management system + trilingual platform (in development)
A custom management system paired with a trilingual (EN/AR/KU) public platform for a major tourism destination in Kurdistan. In active development — the full case study, with the client named and outcomes measured, will be published when it goes live.
Beauty & wellness
LiveObaida Beauty — custom business system for a single beauty practice
A single-tenant business system built specifically for Obaida Beauty. Tailored to the practice's actual workflow rather than the generic salon template — this is what off-the-shelf SaaS can't do. The patterns and lessons learned here are what fed into the multi-tenant SalonSystem product.
Healthcare e-commerce
LiveeMed Store — online medical store for Kurdistan
An online medical store built for the Kurdistan market — multilingual product catalog (EN/AR/KU), WhatsApp-driven order flow, and the cash-on-delivery + dual-currency reality that international e-commerce platforms ignore.
06 — Posture
Blog
Practical writing on AI, automation, and building multilingual systems for Kurdistan.
·8 min read
The hidden cost of "free" hotel booking widgets in Kurdistan
Why the "free" OTA widget on your hotel site costs a 30-room Kurdistan hotel $18,000–$40,000 a year — what the commission math actually looks like, who owns your guest list, and the owned-direct alternative that pays back in 2–4 months.
Read more →·9 min read
AI agents vs chatbots: which does your Kurdistan business actually need?
A four-question decision tree, five Kurdistan cases I worked on this year, and the four mistakes I see most. Pick the chatbot first; graduate to an agent only when the math checks out.
Read more →·9 min read
When NOT to use AI: 7 honest "don't build this" cases from Kurdistan
Seven Kurdistan businesses I walked away from AI projects in the last twelve months — what they wanted, why I said no, and the cheaper, more honest answer that actually worked.
Read more →FAQ
Several companies sell point-of-sale software in Kurdistan — Ejaf Technology, MiroTech, Geno, BoMN, Standing and Awrosoft are the established local vendors, mostly in Hawler. I build custom POS systems from Duhok for businesses whose workflow does not fit an off-the-shelf product: multi-branch operations, businesses pricing in USD while their payment gateway settles in IQD, and anyone who needs the interface and receipts to work properly in Kurdish. If a packaged product genuinely fits you, I will tell you so and name it — that is a shorter conversation and it costs you nothing.
It depends on scope, and any vendor quoting you a number before understanding your business is guessing. What actually drives the price is knowable, though: the number of branches and tills, whether you need kitchen operations, whether you need batch and expiry control, how many payment wallets you want to accept, whether you need full dual-currency reconciliation, and — usually the biggest hidden factor — how much data has to be migrated and what condition it is in. Packaged local products are typically cheaper up front; custom is worth paying for when you run several branches, when your workflow is genuinely unusual, or when you need an integration nobody else will build. I give a fixed scope and a fixed price in writing after a free scoping call, so the number you see is the number you pay.
Available — Q3 2026
Free 15-minute scoping call. No obligation. We'll figure out together whether AI or automation actually helps your business — and where it doesn't.